RingCentral is a popular business communication solution, but there are other solutions which offer cost optimization, simplicity and reliability. Grasshopper, for instance, is an economical RingCentral alternative that offers small businesses an effortless call center experience and integrates seamlessly with customer management tools. Nextiva Nextiva boasts an impressive suite of inbound communication features designed to meet the needs of professional services teams, making it ideal for them. In addition, Nextiva provides sales and service tools that increase productivity - such as Call Pop displaying essential caller details to enable representatives to provide top-quality customer service quickly and easily. Furthermore, Nextiva's unified communications platform gives employees easy access to important data even when away from their desks. Additionally, the platform features an effective fax solution which enables users to send and receive up to 2,000 business faxes every month. Furthermore, its international capabilities make this an invaluable solution for companies that work with clients around the world. Nextiva may be more expensive than other VoIP providers, but its range of features can enhance your company's efficiency and overall performance. These features include an effective fax solution, threaded conversations on its unified communications platform, and a customizable business SMS bundle - not forgetting sales/service tools that help increase productivity while closing more deals! Vonage Vonage is a cloud-based communications platform designed to enable businesses to connect with customers via voice calls, messaging, video content and more. Customer support can be reached 24/7 via online chat, phone call and email support; IT helpdesk support and community forum participation is also provided by Vonage. They also offer business plans with unlimited calling and messaging available as part of certain plans. Vonage Business Communications (VBC) platform empowers businesses to create omnichannel experiences using intuitive modular APIs, improving employee productivity and collaboration while offering advanced call routing technology to increase customer satisfaction and reduce costs. Easy deployment with no restrictions to scale; high definition voice optimizer enhances call quality compared to traditional VoIP solutions; carrier grade network connected to major carriers worldwide and reliable call routing capabilities help guarantee calls are routed correctly to agents. 8x8 8x8 is a leading cloud communications provider that integrates voice, video, chat and contact center services into one unified communications platform. They offer automatic system failover and SD-WAN technology which enables connections using lower cost broadband; additionally they have an advanced call management solution called Conversation IQ which monitors team performance to identify areas for improvement. The company provides plans designed to fit businesses of any size. Their basic X2 plan costs $24 per month and provides unlimited calling in both the US and Canada as well as hold music, auto-attendant, HD video/audio conferencing integrations and internet fax. X6/X7 plans provide extra features such as call center reporting/analytics/IVR as well as multichannel routing of calls/text/email/faxes etc. Each plan from 8x8 offers direct inward dial phone numbers or virtual numbers in 120 countries as well as support for mobile apps, making them highly scalable and suitable for companies of any size. Their X-Series plans integrate easily with popular CRMs, business applications and contact center tools like Zendesk. ringcentral competitors provides enterprise-level telephony capabilities in an easily accessible platform to businesses of all sizes. Its features include new lead alerts, call blocking to filter unwanted calls and live call monitoring for quality assurance. In addition, this platform enables virtual receptionist services and integrates seamlessly with CRM systems for real-time customer management. KrispCall's Call Notes feature allows you to record information about a contact during or after a call, either during or after pressing a notes button presented on the call screen and writing in a text box provided on that call page. Your notes will be saved and easily accessible later. KrispCall's Call Analytics feature makes it easy to track customer interactions and measure marketing performance, by monitoring all business calls, SMSs and voicemails through a central dashboard. This feature can help identify customer concerns more effectively while improving service levels overall.
ringcentral competitors
